Terms of Service

Last Updated: April 3, 2024

Welcome to ReviewLead! These Terms of Service ("Terms") govern your use of our service. By using ReviewLead, you agree to these Terms. Please read them carefully.

1. Acceptance of Terms

By creating an account, accessing, or using ReviewLead ("Service"), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Service.

2. Description of Service

ReviewLead is a customer review collection platform that enables businesses to:

3. Eligibility

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your business. By using ReviewLead, you represent and warrant that you meet these requirements.

4. Account Registration

4.1 Account Creation

To use ReviewLead, you must create an account by providing:

4.2 Account Security

You are responsible for:

4.3 Accurate Information

You agree to provide accurate, current, and complete information and to update it as necessary to maintain its accuracy.

5. Subscription and Payment

5.1 Free Trial

ReviewLead offers a 14-day free trial for new accounts. No credit card is required to start the trial. At the end of the trial period, your account will be disabled unless you subscribe to a paid plan.

5.2 Subscription Plans

After the trial period, you may subscribe to:

5.3 Payment Terms

5.4 Price Changes

We may change our pricing with 30 days' notice. Price changes will not affect your current billing cycle but will apply to subsequent renewals.

5.5 Refund Policy

Important: All payments are non-refundable. We do not provide refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for periods when your account was inactive.

5.6 Failed Payments

If payment fails, we will attempt to charge your payment method again. If payment continues to fail, your account may be suspended or terminated.

6. Cancellation and Termination

6.1 Your Right to Cancel

You may cancel your subscription at any time. Upon cancellation:

6.2 Our Right to Terminate

We may suspend or terminate your account if you:

6.3 Effect of Termination

Upon termination:

7. Acceptable Use

7.1 Permitted Use

You may use ReviewLead to collect legitimate customer reviews for your business in compliance with applicable laws.

7.2 Prohibited Conduct

You may NOT:

7.3 Compliance with Review Platform Policies

You are responsible for ensuring your use of ReviewLead complies with the terms of service of third-party review platforms (e.g., Google).

8. Data Ownership and Usage

8.1 Your Data

You retain all rights to the data you collect through ReviewLead, including customer feedback and reviews. We do not claim ownership of your data.

8.2 Our Rights to Your Data

You grant us the right to:

8.3 Data Responsibilities

You are responsible for:

8.4 Data Backup and Export

We recommend regularly exporting your data. We are not responsible for data loss, though we maintain backups as part of normal operations.

9. Intellectual Property

9.1 Our Intellectual Property

ReviewLead, including our website, software, logos, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute our intellectual property without permission.

9.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use ReviewLead for your business purposes in accordance with these Terms.

9.3 Feedback

If you provide us with feedback or suggestions, we may use them without any obligation to you.

10. Third-Party Services

ReviewLead integrates with third-party services such as:

Your use of these third-party services is subject to their respective terms of service. We are not responsible for third-party services.

11. Disclaimers and Limitations of Liability

11.1 Service Availability

Important: ReviewLead is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not guarantee that:

11.2 Limitation of Liability

IMPORTANT: TO THE MAXIMUM EXTENT PERMITTED BY LAW, ReviewLead SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11.3 Indemnification

You agree to indemnify and hold harmless ReviewLead from any claims, damages, losses, or expenses (including legal fees) arising from:

12. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

13. Modifications to Service and Terms

13.1 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

13.2 Terms Modifications

We may update these Terms from time to time. We will notify you of material changes by:

Your continued use of the Service after changes constitutes acceptance of the updated Terms.

14. Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

14.2 Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except where prohibited by law.

14.3 Exceptions to Arbitration

Either party may seek injunctive relief in court for intellectual property infringement or unauthorized access to the Service.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and ReviewLead.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

15.4 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 No Agency

No agency, partnership, joint venture, or employment relationship is created as a result of these Terms.

16. Contact Information

If you have questions about these Terms, please contact us:

Email: sreeskvk@gmail.com
Website: https://reviewlead-prod.web.app


By using ReviewLead, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

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